About Us
Our Story
Lakeshore Care is an independent, CQC-registered home care provider offering compassionate, person-centred care within our local community. Family values are at the heart of everything we do, and we pride ourselves on delivering care that is personal, respectful, and reliable.
We support individuals to live safely and comfortably in their own homes, while giving families peace of mind that their loved ones are in trusted hands.
Our Vision
Providing exceptional care and improving the quality of life for individuals in their own homes.
Our Mission
To offer personalised care packages that prioritise the individual’s well-being and independence.
Company Values
At Lakeshore Care, our values are at the heart of everything we do. They guide how we support our clients, how our team works together, and how we ensure care is delivered to the highest standard every day. As a family-run provider, we are committed to delivering care that is compassionate, reliable, and built on trust.
Person Centred Care
We tailor all support to each individual, respecting personal needs, preferences, routines, and always promoting independence and choice.
Community Focus
As a local, family-run provider, we value strong relationships with clients and families, and are proud to be a trusted part of our community.
Dignity and Respect
We treat every person with kindness and respect, ensuring privacy and dignity are always maintained.
Safety and Quality
We are committed to delivering safe, high-quality care through well-trained staff, clear communication and strong safeguarding practices.
Our Approach To Care
Every person we support is unique, and our care is tailored to reflect individual needs, preferences, routines, and values.
Our approach focuses on:
We take time to listen, adapt, and respond as needs change, ensuring care always feels supportive rather than intrusive.
Our Care Team
At the heart of Lakeshore Care is a close-knit team of dedicated, compassionate carers. Our staff are carefully recruited, fully trained, and supported to deliver the highest standards of care.
We aim to provide consistency wherever possible, allowing clients to be supported by familiar carers they know and trust. This continuity helps build confidence, comfort, and genuine connection.
Speak to our team
Find out how we can support you or your loved one.
Quality, Safety and Standards
Lakeshore Care is fully regulated by the Care Quality Commission (CQC) and was rated ‘Good’ overall at our most recent inspection on 6 July 2023. This rating reflects our commitment to providing safe, effective, and responsive care.
We are also proud members of The United Kingdom Homecare Association (UKHCA) and Surrey Care Association. These memberships ensure we remain aligned with best practice, current guidance, and high professional standards across the care sector.
Areas We Cover
We provide home care services across South London and Surrey, including:
Our Trusted Partners
A HCPC-registered Podiatrist with 13 years of experience working in both the NHS and private practice. Providing Chiropody and Podiatry services either through home visits or our clinic based in Sutton, offering a wide range of treatments including nail cutting, hard skin and corn removal, and verrucae treatment. (Home visit appointments are available by telephone booking only.)
To book an appointment, please contact the Chiltern Health Centre or visit the website for more details.
Phone: 020 8661 1613
Website: Chiltern Health Centre Website
Mobile hairdressing in the comfort of your own home. With over 25 years in the hairdressing industry. Ladies’ hairdressing specialising in cutting, styling, shampoo and set (portable hood dryer) colouring and more. Excellent quality hair products used for every client. I gained my NVQ and World Federation Certification in a top London training school.
Phone: 07823478238
Email: eliaschristina73@gmail.com
Website: Christina’s website
Leightons Sutton has been part of the high street for over 16 years, caring for patients and families for more than five decades. With trusted local links and advanced technology, we provide high-quality, personal eye and hearing care.
Phone: 020 8642 2798
Email: sutton@leightons.co.uk
Website: Leightons’ Website
Surrey Physio is a leading physiotherapy clinic and sports injury clinic. We pride ourselves on high quality, personalised treatments at affordable prices, and we also offer convenient home visits.
Phone: 020 8685 6930
Email: info@surreyphysio.co.uk
Website: Surrey Physio
We provide a full range of NHS and Private pharmacy services including one off and repeat prescriptions, private prescriptions and more.
Phone: 0208 643 3388
Email: info@mulgraveroadpharmacy.co.uk
Website: Mulgrave Road Pharmacy
Visit Love Teeth Dental in Sutton for comprehensive care including Invisalign, veneers, hygiene, and more – all tailored to your needs.
Phone: 020 8337 0629
Website: Love Teeth Dental
Our Sutton opticians are dedicated to providing thorough eye examinations and tailored solutions. With state-of-the-art equipment and the latest designer frames, we make sure your eye test in Sutton is a comfortable and reassuring experience.
Phone: 020 3907 3222
Email: sutton@conwaysopticians.com
Website: Conways Opticians
Based in Sutton, we provide a full range of NHS and Private pharmacy services including one off and repeat prescriptions, private prescriptions and more.
Phone: 020 8642 7299
Website: Coopers Pharmacy
Trinity Medical GP Clinic is a private GP practice based in Carshalton, offering same-day appointments, extended consultations, and home visits to patients across Carshalton, Sutton, and the surrounding areas. Led by Dr Maria Carrasco, who brings over 25 years of NHS general practice experience, the clinic is dedicated to providing personalised, unhurried care built on trust and long-term doctor-patient relationships. Trinity Medical GP Clinic is registered with the Care Quality Commission and offers a wide range of services including general GP consultations, chronic disease management, clinical services and much more.
Phone: 020 3137 8287
Website: Trinity Medical GP Clinic